Returns & Exchanges
Due to the perishable nature of our snacks, we do not accept returns on food items, but we are committed to ensuring your snacking experience is legendary. If your order arrives damaged or incorrect, please reach out to our team within 7 days of delivery for a replacement or refund.
Document the Issue
Take clear photos of the damaged product and the shipping box, including the label, to help our team verify the claim.
Contact Support
Send an email to our support squad with your order number and the photos you captured to initiate a review.
Review Process
Our team will review your request within 48 hours to confirm if the issue meets our refund or replacement criteria.
Resolution
Once approved, we will ship out a fresh batch of snacks or issue a full refund to your original payment method immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing